Online Orders, Quote Requests and Live Chat Now Available – 24/7

Online Orders, Quote Requests and Live Chat Now Available blog post

Online Orders, Quote Requests and Live Chat Now Available – 24/7

We’ve made ordering even easier! You can now request quotes and place orders, anytime, anywhere, or chat with our team online!

We’re excited to share that you can now place an order or request a quote directly via our website — 24 hours a day, 7 days a week. We’ve also introduced live chat support to make it easier for you to get the answers you need, quickly and conveniently.

Whether you’re working late, planning ahead over the weekend, or simply prefer the convenience of online requests during business hours, Lofts now makes it easier than ever to place orders or request quotes — whenever it suits you.

We understand that project needs can arise at any time. With our new online ordering and quote request system, there’s no need to wait for office hours to get in touch.

Now, you can:

  • Submit orders or quote requests at any time of day
  • Browse our offerings and select what you need at your own pace
  • Get assistance via live chat during business hours
  • Receive prompt follow-up from our team, as soon as they come online.

This is just one more way we’re working to add value and convenience for our customers.

How It Works

  1. Head to lofts.au
  2. Choose Request a Quote or Place an Order
  3. Fill in the online form — we’ve made it easy to follow, so you can provide the key details we need to assist you quickly
  4. Our team picks it up promptly during office hours and gets back to you with confirmation or next steps.

You can use this system for all our products and services, including:

  • Quarry & Landscape Materials (crushed rock, sand, soil and more)
  • Ready-Mix Concrete & Stabilised Sand
  • Skip Bin Hire

Live Chat Now Available

Need a quick answer while browsing online? You can now chat directly with our team via the Live Chat feature on our website.

Whether you have a product query, need help selecting from our range, or just want to check availability of materials and transport, our team is here to assist.

Simply click the chat icon in the bottom corner of the page to get started.

Ready to Give It a Go?

Need assistance? Our team is here to help. During business hours, you can give us a call, use Live Chat via our website, or you may email your orders to orders@lofts.au and quote requests/product enquiries to sales@lofts.au at any time.

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