Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website and (Site) or directly from you via our mobile applications. Please read this Privacy Policy carefully. Please contact us if you have any questions.

Your provision to us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.

Type of personal information collected

Personal Information: The type of personal information we collect is limited to, at most, personal name, address, phone, email, alternative contact data and systems usage data. If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy. 

Collection and use of personal information

We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.

Disclosure of personal information

We may disclose personal information for purposes including to provide our products and services to you, and as required by law. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

Access to and correction of personal information

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

Data Deletion

You have the right to request the deletion of your personal information from our systems. To do so, please contact us via phone on (03) 8808-6333 or email us at

Lofts Mobile Driver App

The Lofts Drivers App uses your mobile number for authentication and to contact you via SMS for activation and password reset. by registering with our application your details are stored and we may use them to contact you. Your details are not shared with any other users, partner or third parties.

The Lofts Drivers App collects location data during business hours to assist our customers and allocators with ETAs, even when the app is closed or not in use. Should you not wish to to participate a prominent message is displayed on login with the option to log out immediately.

Complaints about breach

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.


To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.

Storage and Security

We are committed to ensuring that the information you provide is secure.

 Lofts Quarries Pty Ltd


Last update: 24 November 2022